How Businesses Can Benefit from Secretary Services

April 13th, 2023

Gain insight into how secretarial services help companies with good corporate governance, effective administration and compliance.

There is a lot of work involved in managing a company. The most important aspect of running a business is ensuring services and products are delivered with excellence. Then comes dealing with clients, managing a team and taking care of finances. 

With so much to consider and dedicate time to, some crucial operations might go overlooked. Corporate governance is one of the facets of your business that might get neglected as more pressing issues arise. 

Governance will ensure a company complies with laws and regulations, operations are ethical, and financial reporting is transparent. Therefore, some companies hire corporate secretary services to help them with these activities and run things smoothly. 

In this article, you’ll learn more about secretarial services, what they entail and how they can benefit your business.

What Is Corporate Governance?

Since a secretarial service will mostly deal with corporate governance, it is important to understand what this concept is and what companies should consider when thinking about governance. 

Corporate governance refers to the system of rules, practices, and processes by which a company is directed and controlled. It encompasses the relationship among the company’s management, board of directors, shareholders and other stakeholders, balancing the interests of all parties involved. 

Good corporate governance is essential for companies to operate efficiently and effectively, managing risk and protecting the interest of their shareholders. It helps ensure businesses are managed responsibly, with transparency and accountability, and comply with legal and regulatory requirements where they operate. 

What Are the Challenges in Corporate Governance?

Companies of all sizes need to deal with corporate governance. Managing everything related to governance can be challenging for companies with little experience or even for businesses growing at a fast pace. 

Here are some issues companies may face when attempting to improve their governance. 

1. Complexity

Governance is a complex and multi-faceted area involving several different departments and stakeholders. 

It can be difficult to navigate the various legal and regulatory requirements put in place in the region in which you operate. Things can become even more complex when a company is expanding business abroad and having to deal with regulations in different countries.

2. Compliance

Companies must comply with a range of laws, regulations, and codes of practice. Understanding and following these rules can be time-consuming and resource-intensive.

However, if these issues are neglected, and a company fails to meet these requirements, it risks being fined, facing legal actions and damaging the brand’s reputation. It is a high price to pay. 

3. Risk management

Good corporate governance involves identifying, assessing, and managing risks.

Companies may struggle to develop effective risk management strategies and ensure they are implemented consistently across the organisation. 

4. Cultural change

Corporate governance also requires a strong culture of ethical behaviour, transparency and accountability. All departments must be committed to better practices.

To do so, companies may need to implement cultural change programs to ensure these values are embedded throughout the organisation. This process can require significant investments of money and time. Promoting cultural change can be extremely difficult without a professional vision and dedication. 

5. Board composition

The board of directors plays a key role in governance. Companies must ensure that the board is composed of individuals with the appropriate skills, experience, and diversity.

It can be challenging to attract and retain qualified board members. 

6. Dedication

As discussed, it can be difficult to manage corporate governance on top of all other company activities that require the attention of the founder, director or CEO. 

It is important that an entire department is dedicated to good corporate governance, and that is often not possible. 

What Are Company Secretary Services?

Company secretarial services help companies comply with laws and regulations, ensuring good corporate governance. 

Although the name might be misleading, secretarial services provide much more than just administrative functions. They ensure that board members abide by ethical procedures and that shareholders are informed of all legal matters. 

Qualified and experienced companies typically perform these services. The services they provide include:


One of the main responsibilities of a corporate secretary service is ensuring that the company complies with all relevant laws, regulations, and codes of practice. 

Corporate governance

These services also advise the board of directors and management on best corporate governance practices, ensuring that the company operates ethically and transparently. 

Board and shareholder meetings

Secretarial services can also organise and attend board and shareholder meetings, prepare minutes, and ensure that all statutory requirements are met. 

Keep records of share capital and financial transactions

Companies can hire this service to help maintain accurate records of the company’s share capital, ensuring that any changes are reported to the relevant authorities. 

This service can also prepare and file statutory returns and other regulatory filings, such as annual returns and financial statements.

The Benefits of Hiring Company Secretary Services

We have discussed how challenging it can be to maintain good corporate governance and how crucial it is to comply with regulatory requirements and maintain an ethical and transparent operation. Therefore, hiring corporate secretarial services can greatly benefit a company.

These services ensure good governance and take on the responsibility of some of the most challenging activities in managing a business. 

Compliance with regulations 

By now, it should be very clear how important it is for a business to comply with local laws and regulations. A professional corporate secretarial service will be able to provide guidance and maintain records so that your company are compliant.

This service can be especially beneficial for companies expanding abroad, as laws and regulatory requirements will often change according to location. 

It saves time

Corporate secretarial services take care of administrative tasks, freeing up time for business owners and managers to focus on other important aspects of their businesses. 

Expertise and knowledge

Corporate secretarial services have a deep understanding of corporate law and regulations, as well as best practices for maintaining corporate records. This knowledge can help companies avoid costly mistakes.


In many cases, hiring a corporate secretarial service can be more cost-effective than hiring a full-time employee or creating an entirely new department to handle these tasks. This is particularly true for small and medium-sized businesses that may not have the resources to hire a full-time corporate secretary with the necessary skills and expertise. 

Final Thoughts

Corporate secretarial services can provide an invaluable resource to businesses of different sizes and necessities.

Good governance is essential for any company looking to grow and expand its businesses ethically and sustainably. However, this can be a demanding and challenging task, especially when there is already so much necessary to keep a business running. 

Hiring a secretary service can ensure that your company is complying with laws and regulations not only of the country in which you operate but also of potential new markets you have yet to explore. It is an essential tool for companies already expanding abroad and planning to grow.

Check out more company secretary resources here.

Emma Lisauskas

Emma joined The Briars Group in 2011 and has gained her knowledge working in many roles since joining, her commitment to the company has seen her progress to Operations Director and a valued member of the Executive Leadership Team. Emma works with Gemma Bignell and Amanda Simon to meet new clients, improve our services and is responsible for all commercial operations across the departments. Emma is a member of the Institute of Legal Executives and a qualified C-DPO amongst many other technical certifications and qualifications but currently focuses on strategic commercial operations and compliance! In her spare time Emma is the Captain of her local netball team so is busy leading another group of individuals to success!