This privacy notice tells you what to expect us to do with your personal information.
Post
BGPA Ltd
Oak House, Tanshire Park, Shackleford Elstead,
Surrey, GU8 6LB, GB
Telephone
02081265700
We collect or use the following information to provide services and goods, including delivery:
We also collect or use the following information to provide services and goods, including
Biometric information (where used to identify someone).
We collect or use the following information for the operation of customer accounts and guarantees:
We also collect or use the following information for the operation of customer accounts and guarantees:
Biometric information (where used to identify someone)
We collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:
We also collect or use the following information to prevent crime, prosecute offenders, or defend against legal action:
We collect or use the following information for service updates or marketing purposes:
We collect or use the following information to comply with legal requirements:
We also collect or use the following information to comply with legal requirements:
Biometric information (where used to identify someone)
Our lawful bases for collecting or using personal information to provide services and goods are:
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
Our lawful bases for collecting or using personal information to prevent crime, prosecute offenders or defend against legal action are:
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
Consent
Our lawful bases for collecting or using personal information for legal requirements are:
Where we get personal information from
How long we keep information
For up to five years.
Who we share information with
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Under data protection law, you have rights including: Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances. Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
30 April 2024
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