Introduction
Briars exists to make global expansion simpler and more successful for our clients. Every role in the business contributes to that goal, and this position is no exception.
The Commercial Deal Co-ordinator / Sales Operations Leader plays a pivotal role in keeping our sales engine moving — ensuring every opportunity is well-managed, commercially sound, and supported from first proposal through to signed contract.
At Briars, we hold ourselves to three non-negotiable behaviours that define how we work:
- Fanatical CX — delivering outstanding client experience at every stage of the journey.
- Guardians of Culture — protecting and reinforcing the culture of collaboration, accountability, and trust across our teams and with our clients.
- Trailblazers — leading the way by solving problems, improving processes, and finding smarter ways to deliver results.
This role embodies all three — keeping clients at the heart of every deal, ensuring our culture is reflected in how we operate, and driving efficiency in how Briars sells and delivers.
Purpose
To accelerate and support the sales cycle by owning the administrative and co-ordination tasks that sit behind every deal. This role ensures quotes are commercially accurate, approvals are secured, meetings are prepared and followed up, and suppliers are aligned — freeing salespeople to focus on client relationships, discovery, and closing.
Key Responsibilities
Deal Administration & Governance
- Prepare draft sales decks, proposals, and quotes for salespeople to finalise.
- Update and maintain opportunities in FreshSales, ensuring pipeline data is accurate.
- Manage the margin approval process, ensuring deals meet budgeted mark-up and margin targets.
- Ensure quotes, statements of work, and pricing schedules follow Briars’ commercial rules.
Co-ordination & Stakeholder Management
- Act as the bridge between sales, pods, ICTs, finance, and marketing.
- Chase salespeople for overdue tasks and inputs to keep opportunities moving.
- Obtain and negotiate ICT quotes, securing best prices and turnaround times.
- Book meetings between salespeople and clients, pre-brief attendees, and ensure agendas are clear.
- Follow up after meetings with minutes, action tracking, and reminders.
- Co-ordinate marketing support for pitches, playbacks, and client-facing material.
Sales Enablement & Efficiency
- Work with marketing to build a bank of pre-approved sales quotes and pitch documents, reducing build times.
- Standardise quote formats and proposal templates for consistency.
- Provide reporting on pipeline health, turnaround times, approvals, and margin adherence.
- Identify and remove friction points in the sales cycle to shorten lead-to-close time.
Relevant Experience
- Professional services background — law firms, accountancy, consultancy, or outsourcing, where quoting, billing, or timesheet management are core.
- Experience preparing client quotes, proposals, or billing schedules in a high-accuracy environment.
- Exposure to margin management, pricing models, and commercial approvals.
- CRM experience (FreshSales or equivalent), with skills in maintaining clean data and producing pipeline reporting.
- Strong co-ordination skills across multiple stakeholders (sales, finance, delivery teams, suppliers).
- Supplier/partner management experience, ideally including international elements.
Skills & Attributes
- Commercially sharp — confident in checking mark-ups, margins, and challenging inconsistencies.
- Organised and proactive — keeps deals moving, anticipates bottlenecks.
- Strong communicator — able to brief, chase, and hold salespeople and stakeholders accountable.
- Detail-driven — produces client-ready decks, quotes, and structured follow-ups.
- Persistent and energetic — ensures opportunities do not stall.
Reporting Line
Director of Growth
Location
Ideally based in the North West. Minimum of two days per week in the Warrington office, with flexibility for hybrid working.
