Department: Corporate Services
Reports to: Director of Corporate Services
Location: UK-based, ideally Northwest, with a minimum of three days per week in the Warrington office.
Note: This will require more days on site during training and induction but will revert to 3 days minimum once agreed level of competency has been reached.
Engagement: Full-time, Permanent
Qualifications Required: ACA, ACCA, CIMA, or equivalent
INTRODUCTION
At Briars, our Non-Negotiables define how we operate, how we serve clients, and how we work together as a business.
Fanatics – Clients at the centre of every decision; listening first, acting fast, delivering beyond expectations.
Trailblazers – Constantly seeking smarter, faster, better ways to enable global success.
Guardians – Protecting clients and colleagues through integrity, respect, and accountability.
These principles underpin the expectations of this role within Corporate Services.
Briars is growing fast and still building. We are not the finished article, and we are looking for people who want to help shape what comes next — candidates with an entrepreneurial mindset, a bias toward innovation, and genuine fluency with data and AI tools to help us build for the future.
ABOUT THE ROLE
This is a senior, delivery-led role within Briars’ Corporate Services function, focused on servicing global clients with international footprints. The Senior Accountant – Global Solution Specialist owns a defined portfolio of clients and is accountable for hands-on delivery, technical quality, client experience, and commercial outcomes against agreed KPIs.
The role operates within the Corporate Services POD model as a senior technical contributor, working closely with Global Account Managers, Sales, Accounts Administrators, and outsourced providers to deliver consistent, high-quality outcomes for clients.
The role also acts as a global technical specialist within Corporate Services, providing technical input and solution design support on complex engagements for new clients, without holding operational or leadership accountability.
WHAT YOU’LL BE DOING
Client Portfolio Ownership
Own and manage a defined portfolio of clients.
Act as the senior technical and delivery lead for assigned clients, with accountability for:
Delivery quality
Client experience
Revenue delivery and upsell contribution
Partner with dedicated Global Account Managers to drive client experience (CX) across the portfolio, ensuring:
CX standards are met
Governance, meetings, and actions are executed consistently
Upsell and expansion opportunities are identified and progressed
Build and maintain trusted, senior client relationships through clear communication and confident technical judgement.
Technical Accounting & Advisory Delivery
Personally deliver and review complex technical accounting outputs across the portfolio.
Lead on judgement-based accounting matters for clients.
Prepare and/or review:
Statutory accounts (FRS 102 / FRS 105)
Management accounts and reconciliations
Journals and supporting schedules
Deliver UK compliance obligations including:
VAT returns
Corporation Tax returns (CT600)
Confirmation statements
Companies House filings
Provide UK accounting expertise within multi-country and multi-entity client structures.
Ensure that task workflow schedules in ASANA are updated and maintained, providing a 360 view of client deliverables.
Ensure that Fresh Sales CRM is updated and maintained with key client contacts and contractual changes.
Continuously improve and innovate processes, procedures, data, and systems — a Trailblazer non-negotiable, and increasingly important as Briars grows and scales.
Global Solution Design & Sales Support
Support Sales and Business Development in:
Building accounting and corporate services solutions for new clients
Contributing to proposals, scoping, and onboarding design
Provide technical input into solution design for complex, multi-country engagements.
Act as a senior technical presence in early-stage client discussions where required.
POD Delivery & Supplier Coordination
Operate as a key delivery member within the Corporate Services POD.
Work with PAs and outsourced providers to ensure work is delivered accurately, on time, and to Briars’ quality and CX standards.
Direct and oversee the day-to-day work of dedicated Manila-based resources allocated to the portfolio, providing technical guidance and reviewing outputs to ensure consistent quality.
Review outsourced outputs for assigned clients and escalate delivery or quality issues where required.
Coordinate delivery activity with the Corporate Services POD Leader once appointed.
Work with the Director of Corporate Services to develop client strategies and identify commercial opportunities, agreeing a strategic development plan for each client in terms of product and service enhancements.
Technical Support to the Team (Non-Managerial)
Act as a senior technical reference point for other junior accountants and outsourced personnel within Corporate Services.
Provide day-to-day direction, oversight, and mentorship of UK-based Accounts Administrators working on the assigned client portfolio, ensuring deliverables meet Briars' technical and CX standards.
Provide guidance and support on complex accounting matters as required
This support is technical and advisory only and does not include:
Line management
Performance management
Objective setting
Progression or development ownership
MANAGEMENT INFORMATION & PERFORMANCE
Accountable for clear, accurate MI relating to own client portfolio, including:
ASANA schedules (workflow for delivery of client services)
Fresh Sales contacts (CRM)
CX Audits
Delivery status
Risks and dependencies
Revenue delivery and upsell activity
Held to defined KPIs:
Utilisation rate of 85%
Client churn below 5%
Agreed revenue and consultancy/upsell targets
Agreed CX audit standards
No responsibility for overall team MI, P&L, or operational reporting.
WHAT GOOD LOOKS LIKE
Clients receiving consistent, high-quality delivery with strong feedback.
Revenue and upsell targets achieved across the portfolio.
Work delivered accurately and on time with minimal rework or escalation.
Effective collaboration with GAMs, Sales, PAs, and suppliers.
Clear ownership of assigned clients and delivery outcomes.
Strong technical contribution to complex engagements and solution design.
WHAT YOU BRING
Essential
Confident client-facing communicator with strong commercial awareness.
Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
Minimum 3 years post-qualified experience in a 360-degree client-facing role, retaining a hands-on delivery approach.
Strong technical capability across UK GAAP, VAT, Corporation Tax, and statutory compliance.
Experience working with multi-entity and multi-country client structures.
Highly organised and adaptable to managing conflicting priorities simulateously.
Confident client-facing communicator with strong commercial awareness.
Comfortable operating as a senior individual contributor.
Entrepreneurial mindset with a bias toward innovation and continuous improvement — comfortable in a fast-growing, evolving business.
Strong working knowledge of data tools and practical experience using AI to improve quality, efficiency, or client outcomes.
Desirable
Experience supporting international expansion or multinational client environments.
Experience in a 360 degree environment
Experience of client management, advisory and consultative services
Exposure to group structures, consolidation, and multi-currency reporting.
Experience contributing to solution design or proposal development.
Experience with Xero, CCH, Caseware, ASANA, and Claude (or comparable AI tools) is desirable.
